As renter expectations shift, property managers and owners are forced to rethink operational efficiency. Property management has heavily relied on outdated processes designed for yesterday’s renter. Many often deal with lost keys, wasted time during client no-shows, and inefficient access that create daily challenges that can be resolved with a more digital approach. To address these issues, property managers must adopt solutions that modernize access, minimize friction, and streamline daily workflows.
Modern access management systems should unify smart locks, entry panels, self-guided tours, and guest access into a single platform. For residential communities, a single system helps automate everyday operations and limits hands-on coordination. Property managers should receive a transparent view of who is coming and going and coordinate move-ins, service calls, and visitors through a single cloud-based system.
Self-guided tours
Imagine spending the day catching up on work after a series of missed showings. You ran from one unit to another waiting for prospective clients to show up – some did, some did not. One prospect had reached out to you via email to reschedule, but you didn’t see it while you were running around. Unfortunately, they are requesting an after-hours showing, but you don’t work evenings.
Limited touring availability leads to missed leasing opportunities and increases time spent on follow-ups. Rently’s self-guided touring solutions could help you stretch your showing hours safely and effectively. Prospects can identify themselves and can tour units unaccompanied without a property manager present. Given that most people work during the day and want to schedule showings outside of those hours, self-touring solutions provide more leasing possibilities without the added workload.
Vendor access and work completion
Perhaps you work for a large investor who constantly has new units and listings coming up on the market that require a tight turnover schedule consisting of new paint, cleaning, and photography. You’ve solely relied on a key system of giving each vendor access to a lockbox with the hopes that they return the key for the next vendor. However, at the end of the day, you have no way of determining if they even completed the work, secured the place afterward, or even showed up.
With smart access control, you can grant each vendor traceable access credentials to know when the vendor shows up and when they complete the work. Such information is provided to you via record logs that show when the unit door was open and closed down to the minute. Such visibility means property managers don’t have to deal with lost keys, the cost of rekeying, and ensure vendor accountability.
Managing access and security to common areas
When managing a large multi-family property where resident satisfaction hinges on the upkeep of common spaces such as pools, gym, and lounge spaces, you’ve probably dealt with static codes that sometimes get shared amongst non-residents and guests. This results in over-occupancy, illegal utilization, and an increase in complaints about a lack of privacy from paying residents.
By adding a layer of electronic access control, you can provide each resident with unique and revocable credentials tied to their lease. Property managers will receive a complete audit trail of all occupants accessing shared spaces, allowing you to monitor usage and revoke access as needed. This transparency not only increases security around common areas but enhances the residents’ experience by keeping common spaces accessible to only those who should be there.
Smart access is no longer optional
Today, static keys and access codes just do not provide the protection and experience that modern property operations demand. Keys get copied, distributed, and misplaced, with no record of who entered, when, and how many times. Codes are hardly more accountable due to a lack of authentication, along with an increase in unwanted exposure. Rently solves these issues with its unique and trackable access credentials that can be scheduled and controlled through a cloud-based dashboard.
The platform’s efficiencies are equally tangible. The system can be quickly launched within two weeks without requiring any additional hardware or controllers. Its virtual intercom with an E-ink display allows property guests to scan a QR code, view a virtual directory, and contact the resident’s phone immediately. This not only streamlines access, but provides a smoother visitor flow and gives the control back to residents to have the ultimate authority on who is allowed to visit them – from anywhere in the world.
In the future, all property access management will require solutions to be AI-based, and platforms that are fragmented and single-purpose just won’t be able to keep up. Access systems generate thousands of data points across locks, sensors, intercoms, etc. When unified under one ecosystem, the data combined with AI can be leveraged to automate decision making and offer actionable insights to unlock smarter, data-driven property management.
Rently is not only an intelligent access solution, but an innovation in how contemporary properties should operate. By seamlessly combining hardware and software, offering identity authentication, and providing a mobile-first approach, it is revolutionizing what is possible in leasing, vendor management, and community safety. For forward thinking property managers, Rently offers the technology and a scalable solution tailored for the evolving needs of modern property management teams.
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